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Make a Winning First Impression Online

First impressions matter. Here are five tips for how to impress people with your online presence from the start.

TO MOPRO.COM

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If there’s one thing we’ve learned about social media, it’s that it doesn’t pay to be antisocial online. Social media is a big deal for your business and if you’ve been ignoring its importance, here’s the truth: these days your marketing strategy can’t compete without it — social media is where the people are, and that means you need to be there too. Here are five reasons why your brand needs social media more than ever.

1. It increases your brand’s reach online.

When it comes to your online presence, the bigger your reach, the better. Social media is a tool you can use to let people know your brand exists and build brand awareness. It’s also one of the best ways for you to drive traffic to your site, and more site traffic means more opportunities to convert visitors into customers.

2. It’s the greatest way to connect with people.

People use social media to connect and if you’re not on it, you’re missing out on opportunities to grow your network. The right platforms can introduce you to potential customers. Once you’re there, use your social presence to get to know them, learn exactly what they want from you, and see how to best meet their needs.

3. It takes customer service to the next level.

When it comes to customer service and experience, social media is huge. It gives people an easy way to get in touch when they need you and provide you with feedback about how you’re doing. And you? You get a way to quickly respond to questions and concerns, giving you the chance to show off how great you treat your customers.

4. It helps you keep up with the competition.

Your competitors are most likely already on social media and you need to be there too if you want to keep up. Tracking your competition on social media is also a great way to find out what they’re up to. Keep an eye on them to see which of their strategies are working and which aren’t — see what they’re doing right and do it better.

5. It’s here to stay.

Social media’s continued popularity tells us it’s not going anywhere anytime soon. It’s here to stay and the sooner you start building a presence on the top platforms, the better. It’s not too late to start taking social media seriously, but the time to start is right now. Sign up, strategize, invest time, and start seeing the benefits.

If you’re looking for a way to make it on social media, our management tools can help take your efforts to the next level. Call 844-207-9038 or email hello@mopro.com to learn more about how we can help.

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The new year is officially here (welcome, 2017). That means it’s time to start thinking about what this year has in store for your business, to set goals, and most importantly, to strategize. But while you’re busy prepping for the year ahead, don’t forget to factor in social media. Here are five ways to refocus your strategy for the new year and make the most of your social media presence.

1. Get organized.

If your social media was a little neglected in the craziness of the holidays, it’s OK. Now is the time to get organized. Start by developing a content calendar for the year to keep your posts consistent. If you haven’t already invested in a social media management tool that lets you schedule posts in advance, do it. This not only saves you time but keeps your posting frequency in check too.

2. Rethink your platforms.

If you’re on multiple social media platforms, now’s a good time to evaluate which ones are working for you and which ones aren’t. This is also a great opportunity to start developing a presence on a new one that might be better at connecting you with potential customers. Decide which platforms will be your top priorities this year and devote your time accordingly.

3. Clean up your profiles.

Don’t wait for spring before doing a little tidying up of your social media presence. Set aside some time to go through your old photos and videos, deleting anything that doesn’t align with your current branding. Browse your pages and get rid of any spam that might distract visitors. And make sure all of your business information is up to date, like your hours and contact info.

4. Get your content in good shape.

Putting more thought into the content you share on social media will boost its quality. Go through your profiles and see what your followers engaged with most in the past year. This will give you an idea of what they’d like to see from you in the future. Create and share content your specific audience will value — stick to that and you can’t lose.

5. Set goals.

While you’re setting your business goals this year, figure out what you want to accomplish on social media. Maybe you want to reach a certain number of followers, or maybe your goal is to be more intentional about responding to comments. Whatever you’re looking to accomplish, make sure you clearly define your goals and a way to measure your success.

If you’re looking for a way to make managing your social media easier in 2017, our tools can help — manage all your platforms from a single place, schedule posts in advance, and much more. Call 844-207-9038 or email hello@mopro.com to get started.

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If you’re investing time on social media, it’s important to know what works and what doesn’t. And when it comes to social media marketing, there are lots of opinions about the best ways to do it. We’ve been at this social media game for a while now and know some stuff about best practices, so we’re calling out a few things that just aren’t true. Consider these five myths totally debunked.

MYTH #1: If you build it, they will come.

Just creating a social media account is no guarantee of success (far from it). It takes work to develop a following and stand out. The best way to attract people to your platforms is to promote them everywhere you can — add social links to every page of your site, on your blog posts, and in your emails. Once you get those out there and prove why you’re a valuable follow, that’s when you’ll start seeing results.

MYTH #2: You need to be on every platform to be relevant.

Don’t fall in the trap of creating an account on every platform out there. It’s tempting to want to make your mark on the latest platform, but when starting a new one, be strategic. Before committing, ask whether you have time for it and whether that’s where your customers are. If you only have time to half-heartedly manage a new account or if it’s unlikely that you’ll reach potential customers, invest your time elsewhere.

MYTH #3: The more content you share, the better.

Some people say the way to make it on social media is to post A LOT. And yeah, it’s important to post regularly, but there is such thing as posting too much. If you’re crowding people’s feeds, they’ll unfollow you in a second. Each platform has an unspoken rule about how much posting is too much. Research the ideal posting frequency for each and plan your posts accordingly.

MYTH #4: You’re on social media to sell, sell, sell.

If you think the reason to be on social media is so you can sell your product, you’re wrong. The purpose of social media is to build relationships. People don’t follow brands to hear their sales pitch every day. That’s a guaranteed way to lose followers. People follow brands that provide value, whether that’s with a helpful article or exclusive offer. So keep salesy language to a minimum and focus on sharing information your followers want to see.

MYTH #5: It’s all about the number of followers you have.

Growing your reach is important, but numbers aren’t everything. It’s better to have a small group of devoted followers than it is to have a bunch who don’t care about what you do. The way to attract the right followers? Don’t try to be everything to everyone — stick to posting about what you know best and share information potential customers will benefit from.

If you need help managing your social media, we’re here for you. Our social media management tools make it a whole lot easier to keep up and save you from doing it all by yourself — call 844-207-9038 or email hello@mopro.com to learn more.

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The photos on your site matter A LOT, and that’s because images are powerful. They capture attention, make connections, and communicate a bunch about your brand. Using stock photos is a convenient alternative to custom professional photography, but stock photos are tricky — bad ones can hurt your brand’s image, and trust us, there are a lot of duds out there. But we’re here to help. Here are six must-do’s if you’re using stock photography on your site.

1. Choose relevant images.

It’s important to use space on your site wisely. That means there’s no room for photos that aren’t related to your business. And if someone visits your site and sees an image that has nothing to do with your company, you can bet they’ll be confused. Stick to using images that are relevant to what you do and help communicate your overall message.

2. Stay on brand.

The trick to choosing stock photos is to make sure they fit in seamlessly with your brand’s image. Check that each one you use complements your branding. This helps you steer clear of any inauthentic looking shots — and guarantees the photos you use on your site look like they belong there.

3. Avoid anything too “stock-photo-ish."

Not all stock photos are created equal and we all know a bad one when we see it — a group of professionals with perfect smiles sitting in a sterile-looking conference room and having the time of their lives ... Sound familiar? The photos you use on your site should be believable so avoid these generic shots, especially when choosing pictures of people.

4. Consider your audience.

Like everything else related to your site, your photos should be selected with your audience in mind. Before settling on an image, ask yourself whether or not it will resonate with your customer. That way you focus on images that speak to them, appeal to their aesthetic, and show them why you’re valuable.

5. Know when to give credit.

When using stock photos, make sure you know when to give credit where it’s due. Some licenses allow you to use a purchased photo however you’d like, while others have certain restrictions and require you to credit the photographer. So do your research before making any purchases to know exactly what you’re getting.

6. Update your photos regularly.

Making regular updates to your site is essential and changing up your images every so often is no exception. This helps you stay on top of photography trends and avoid dated-looking photos. It also keeps the content on your site fresh, reminding customers your business is alive, well, and still relevant.

If you’re looking to add striking images to your site, we’ve got you. Our clients have complete access to our media repository, which includes industry-specific HD photos and videos. Call 844-207-9038 or email hello@mopro.com to learn more.

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We’re coming up on holiday season again (yeah, we can hardly believe it either). And if there’s one thing we know, it’s that the holidays are big for business. But as you’re gearing up for the season, getting in the spirit, etc., don’t forget to make sure your social media follows suit. Here are some tips for how to keep your followers engaged over the holidays and deck your platforms with some festive vibes.

Start planning NOW.

The best holiday advice ever? Plan ahead. There’s no such thing as too early when it comes to getting ahead of the holiday curve. If you’re going to have special offers/giveaways, work out the details ASAP. Then decide how you’re going to spread the word via social media and schedule your posts in advance — that way when the craziness sets in, you’re freed up.

Get some buzz going about your holiday offers.

If you’re having special offers over the holidays, social media is the place to let your fans know about them. People use social media to check out brands and bargains, so share info about your best promos. Try a weeklong countdown and post about a different offer each day — it’s a great way to get people excited about your killer deals.

Share some gift ideas.

People are prepared to spend money during the holidays, and lots of it. That makes it the perfect time to give your followers some shopping advice. Put a spotlight on some of your products/services that would make no-brainer gifts. And don’t forget to mention that it’s OK for people to buy gifts for themselves too.

Show how you’re celebrating.

When it comes to celebrating the holidays, your followers want to see how you get festive. Share how you’re adding cheer to your space with a pic of your décor or post a snap from your company get-together. People love seeing these behind-the-scenes peeks that show the fun, human side of your brand.

Create content with a holiday angle.

The holidays create a great opportunity to get creative with the content you create and share. Consider what your followers are doing during the season and what they might find helpful. That might be a recipe for a tasty treat or advice on how to avoid last-minute shopping — any way you can use your expertise to lend some holiday help.

Show how you’re giving back.

It’s the best (and most rewarding) part of the holidays: giving back. Find opportunities to do something for others during the season, whether that’s holding a food drive or volunteering in your community. Then share how you’re spreading the love on social media.

If you’re looking for a way to take the stress out of social media, we can help. Our tools let you manage your entire social media presence easily from one place. Call 844-207-9038 or email hello@mopro.com to take your online presence to the next level.

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You’ve just launched a new site and you can’t wait to get eyes on it. You head straight to Google to see where it stacks up in results, search your domain — and there’s zero trace of it. This may seem like a huge mistake, but it’s actually completely normal. Because here’s the truth: SEO doesn’t happen right away. It’s a process and it starts with search engines indexing (aka finding) your site. Search engine bots are always crawling the web looking for new content but this takes time, sometimes a few days and sometimes months. Luckily there are a few ways to speed up the process. Here are some tips for getting search engines to index your site fast.

1. Create a sitemap and submit it.

What’s a sitemap? It’s a file on the back end of your site that lists all your site’s pages and shows how you’ve organized your content. Having a sitemap isn’t required for search engines to find you online, but it can help them learn to crawl your site better. Once you have one, you can submit it to Google using their Search Console Sitemaps tool. For details on building and submitting sitemaps, check out this Search Console Help article.

2. Submit your URL.

An easy way to make search engines more likely to notice your site is to submit your URL directly to them. To submit yours to Google, visit their URL Submission page. Just type in your URL and submit your request. Google doesn’t guarantee when exactly submitted URLs will be indexed, but it certainly doesn’t hurt your chance that they’ll do it sooner rather than later.

3. Set up your Google Analytics.

Not only is Google Analytics super valuable for telling you key information about your site’s performance, but it also puts you on Google’s radar. Consider it like giving them a heads up that your new site is live. If you don’t already have a Google Analytics account, sign up and give Google another cue to get crawling.

4. Link to your site on social media.

One way for search engines to find your site is through organic links. Basically, the more connections to your site that exist online, the more likely web crawlers are to notice you. The perfect place to add those connections is on social media. Make sure each of your profiles includes a link to your site, and get some buzz going about your site’s launch by sharing the link with followers.

5. Create and share content.

Another way to draw crawlers to your site is to create and share valuable content. For example, updating your blog with keyword-rich posts creates content search engines care about. And when you share that content on social media, you create more links to your site — great ways to get their attention and show them you’re a quality search result contender.

Still want search engines to show you more love? Another option is to pay to play. Purchasing ad space on search engines is called SEM (search engine marketing) and it’s a guaranteed way to have a presence there. If you’re considering SEM, weigh the cost versus the rewards to see if it makes sense for you.

If you want your site to stand out in search results, we can help. We’re experts on SEO best practices and we build sites search engines love. Call 844-207-9038 or email hello@mopro.com to learn more.

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There’s a lot that goes in to branding your business online, but it all comes down to one thing: creating a recognizable image in your customer’s mind. Branding is what helps a person remember you when it comes time to buy — and that’s why it’s really important. So we’re bringing branding down to basics. Here are the five most essential must-do’s for developing an online image worth people’s attention.

1. Decide what makes you different.

There are tons of brands out there and if you want yours to make an impression, it has to be unique. That’s why the first step for creating a killer brand is to decide what makes you different. Maybe it’s the quality of your products, or maybe you can offer customers something none of your competitors can. Whatever your main selling points are, highlight them in your value props, slogan, and whenever/wherever you talk about what you do.

2. Establish an image.

It’s one of the most important decisions to make about your brand: how you want it to look. And your image doesn’t just mean your logo. The colors associated with your brand, your site’s design, the images used on your website, the content on your social media profiles — all of these play in to creating your overall look. So choose wisely and make sure every choice helps you look credible and unlike any other brand out there.

3. Establish a voice.

A huge part of what makes your brand unique is its voice — i.e., what/who you sound like when you communicate. The personality of your brand should influence the voice you use every time you write. Why? Because a brand without a unique voice is boring and easy to forget. Whether it’s friendly, professional, funny, or something in-between, decide what voice you want your brand to have and stick to it.

4. Stay consistent.

It’s the key ingredient for making your brand memorable: consistency. Your brand’s messaging, image, and voice should be consistent everywhere online. That way whether customers are checking out your site, social media, or ads, you’re easy for them to recognize. Bonus points for developing a style guide with instructions for applying your branding so everyone stays on the same page.

5. Expand your presence.

Once you nail down the details of your branding, the next step is to get it in front of people. Start with a solid foundation by having a site that covers all the bases. Expand your social media presence by sharing valuable information and building relationships. And make sure you’re listed in online directories and review sites. Do those things and watch your branding make a big impression on more people.

We’re experts at helping businesses build their brands online, and we want to help yours look its best. Call 844-207-9038 or email hello@mopro.com to learn more about how we can make you look awesome online.

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One of the biggest perks of being on social media is that it makes communicating with your customers easier than ever. Your social media profiles are places where you can talk to fans of your brand and get to know what they’re all about. And when it comes to picking your followers’ brains, their feedback about how you’re doing is some of the most valuable info you can get. Here are a few ways to get the most feedback from the people who matter — your loyal customers.

1. Create a community that encourages feedback.

The first step for getting the best feedback on social media: create a space that encourages followers to speak their minds. The best way to do this is to make sure they know you’re listening. Make responding to people a priority and don’t miss opportunities to engage. Followers won’t waste their time giving feedback that will likely be ignored. But when your customers see you truly value their thoughts, they’ll be encouraged to speak up.

2. Throw out questions to your followers.

If you want feedback about something, the best thing to do is ask. Update your Facebook status with a question asking what people think about your newest product or service. If you’re designing new packaging or a new logo, post some photos and ask what design your followers like best. Asking specific questions makes it easy for people to quickly share their opinions and impressions.

3. Ask for feedback from individuals.

Getting feedback from a variety of people is beneficial, but so is getting more detailed feedback from individuals. Try reaching out via direct message to a few of your most devoted customers who might have some valuable insight to share. Talking to these people one-on-one about their experience with your brand gives you details that are difficult to get on a public post.

4. Develop a poll.

A great way to get straightforward feedback from followers is with a poll. They’re effective because they couldn’t make engaging any easier — people are able to share their opinion with a single click. Twitter has a built-in feature that allows you to develop a poll and share it with followers. And poll apps like Poll and TwtPoll allow you to create polls on Facebook and give you customization and paid promotion options.

5. Monitor your mentions.

People are talking about your business everywhere, and that’s why it’s important to keep an eye out for all mentions of your business. So if your business gets mentioned on one of your competitor’s platforms, you should know about it. Regularly check up on your competitor’s social profiles and keep tabs on mentions of your business other places too — sometimes this kind of unsolicited, candid feedback proves to be the most valuable.

We get it — managing your social media is a lot of work. That’s why we’ve developed social media management tools that do some of it for you. Call 844-207-9038 or email hello@mopro.com to learn more about how we can help.

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We’re big fans of blogging. That’s because blogging for your brand can make it look great online — it fills your site with organic content search engines love and it lets you establish yourself as an expert in your field. But here’s the thing: You’ll only experience the real benefits of blogging if you write stuff people want to read. And the first things people see that help them decide if your content is worth their time? Headlines. Here’s how to write ones that resonate and make your readers want to keep on reading.

1. Be different.

It’s hard to stand out in the crazy amount of content that exists online. For your headline to have a chance, it has to be unique. That means choosing uncommon words and taking a creative approach. Do some research to see who else has written about what you’re posting. Check out their titles and make sure yours is different — and better.

2. Be specific.

Your headlines need to be creative, but they definitely shouldn’t be ambiguous. After reading your headline, people should know what your post is about and the benefit they’ll get from reading it. For example, what’s the benefit of reading How to Make a Winning First Impression Online? Impressing people with your online presence! Highlight why people need to know what you’re talking about and give them incentive to keep reading.

3. Embrace numbers.

Our brains love when titles have numbers in them. Starting your headline off with a digit helps it stand out. And a title like 5 Blogging Best Practices lets readers know the post is broken down into easy-to-read points and takeaways. People gravitate toward posts they can scan, so add a numbered list and make yours so easy to read that they can’t resist.

4. Don’t forget your audience.

It’s not enough to just come up with headlines you dig. Your headlines need to resonate with your audience. Research the way your readers communicate. Are they professional or casual? Serious or silly? Whatever their communication style is, make sure you’re speaking their language. And don’t forget to talk directly to your audience by writing in the second person (i.e., you and your).

5. Brainstorm — and go easy on yourself.

Really good titles rarely come to you right away. Usually what you need most is some inspiration from a brainstorming sesh and some time. Come up with a few options, ask for opinions, and if you’re still not sure if you have a winner, come back to it. The right headline might come to you when you least expect it (the best ones usually do).

If you’re looking to maximize your brand’s presence online, we can help. Mopro’s blogging platform makes blogging for your business easy. Call 844-207-9038 or email hello@mopro.com to learn more about how we can help you stand out online.

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When a potential customer checks you out online, you have seconds to prove you’re worth their attention. One wrong move can cue them to take their business somewhere else, and here’s a fact for you: It’s easier to win people over with a killer first impression than it is to convince them to give you a shot after they’ve made up their minds and moved on. We know first impressions matter, so here are five tips for how to impress people with your online presence from the start.

1. Know who you’re trying to impress.

It’s hard to make a good impression on someone when you know zero about them. So the first step for making a great first impression: know who you’re impressing. Start by asking yourself some questions about your target audience: Who are they? What do they want from you? How do they communicate? What are their expectations? Once you know what’s important to your audience, you’ll know what it takes to wow them.

2. Monitor your reviews.

It sucks but it’s true: The first thing someone could see about your brand is a bad review. Negative reviews are inevitable, but what you do with them makes all the difference. Monitor your reviews and respond to comments. If you get a review from a disgruntled customer, apologize publicly and explain how you’ll fix the situation. That way when people stumble upon a not-so-positive review, they’ll focus on your excellent customer service instead.

3. Keep your social media up to date.

You already know the importance of having a social media presence, but it’s not enough to just create an account. Companies with inactive social media profiles don’t look good, so post regularly and keep the information on your profiles up to date. If the first thing people see about you is your social media, an active and engaging presence will show them you’re the real deal and that you care about building relationships online — a win in our book.

4. Make sure your site is easy to use.

If people visit your site and find it difficult to use, they won’t stay long. People lose patience quickly online, so check that your site loads quickly, is free of broken links, and is easy to navigate. And since more and more people are using their phones to look you up, make sure your site is mobile-optimized — this guarantees your site will make a good impression on every device.

5. Be yourself.

To make a good impression online, you need to stand out. And if your brand is like everyone else’s, that’s not going to happen. The best way to capture (and keep) people’s attention is to be yourself. Develop a unique voice and branding style that show you’re unlike any other business out there.

Helping business owners stand out is what we do — between beautiful sites designed to convert and tools that help you capture more business, we’ve got you covered. Call 844-207-9038 or email hello@mopro.com to learn how we can help you win people over online.

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Irvine, CA

844.207.9038

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